Design and realisation:
Information on online dispute settlement according to art. 14. par. 1 ODR-VO:
The EU Commission offers the possibility of online dispute settlement on one of its sites (the so called "OS-Plattform“). This site can serve as the contact point for out of court settlements arising from online bills of sale or service contracts and can be reached via the external link http://ec.europa.eu/consumers/odr.
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